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The Texas Bankers Foundation, the philanthropic arm of the Texas Bankers Association, presented a Cornerstone Award to Kilgore-based Citizens Bank for its Habitat for Humanity home build project.  Sammy York, president and CEO and Laura Rebouche', virtual banking center and marketing manager, accepted the award on May 5, 2016 at the Texas Bankers Association's 132nd Annual Convention held in Grapevine, Texas.


Beginning in 2015, Citizen Bank employees took the lead to begin the new Habitat for Humanity build project on South Street in Kilgore.  Every other week, volunteers from the bank worked all day Fridays and used their own time on Saturday mornings to help a single mother and her three children in becoming one step closer to home ownership.  As of February 2016, thirty-one Citizens bank employees and spouses put in more than 900 hours of volunteer service to the home build.  The labor donated by the bank employees has helped save more than $18,000 in labor costs, in addition to the thousands of dollars Citizen Bank donated.



This is the 14th year the Texas Bankers Foundation has recognized Texas banks for their outstanding community involvement through the Cornerstone Award competition.  Projects have included neighborhood and housing development, small business and industrial development, main street revitalization, community celebrations and support of music or theater programs.  Serving Texas bankers since 1885, the Texas Bankers Association is the largest and the oldest state bankers association in the nation.  


 Mobile Banking Poster





As you are aware, email has become the preferred method for private and corporate communication. However, email is not a private conversation; unencrypted email messages can be intercepted and read.  To ensure the confidentiality of private information sent via email and comply with regulations, Citizens Bank has implemented a new email encryption service through Zix Corporation, the leader in email encryption services.  For both our employees and our customers, Zix Corporation makes encrypted communication easy. ZixCorp’s services allow us to send encrypted email messages to anyone, whether they are a ZixCorp customer or not.  They also allow our customers to send encrypted email messages to us.


Secure Email Message Center

Just click on the (button with an envelope) on the Home page. 

To find out more about ZixCorp and encrypting messages, go to http://www.uapguide.com/citizens-bank/customer




Home Mortgage Link


Citizens Bank is now offering its customers and prospective customers, the opportunity to apply for a mortgage loan online!  By clicking on the Blue Button on our website, a secure, online application is available 24/7. Our online mortgage application is easy to fill out and protects sensitive borrower information with the highest available industry standard encryption. Let Citizens Bank finance your home or help you build your dream home. Whether you are refinancing your home, purchasing a new home, Citizens Bank can help you finance the home that is right for you.  Citizens Bank's Mortgage Loan Originator ID# 458011. Citizens Bank is an Equal Housing Lender and Member FDIC.  All loans are subject to approval.


This new service allows you to safely retrieve your DDA and Savings statements on-line, utilizing an easy-to-use web-based process. The new "e~statement" service provides secure access, utilizing dual authentication in prevention of phishing.

Three words used to describe the new secure statement delivery service for e~statements:

SECURE - The dual authentication offers the peace of mind for everyone’s security needs.

CONVENIENT - With a few clicks of the mouse you can have access to full image enabled statements from any computer with an internet connection. You can now download, save, and print all their available online statements for your documentation needs.

ECO-FRIENDLY - An environmentally friendly way to retrieve your financial records.

Just print and complete the E-Statement Enrollment Form and turn it in to your local banking center.


 For more information about FDIC insurance coverage of non interest-bearing transaction accounts, visit http://www.fdic.gov/deposit/deposits/unlimited/expiration.html.


Citizens Bank wants to ensure your Internet Banking experience is secure; therefore, we have updated our requirements for browsers needed to access Internet Banking. You must have Microsoft Internet Explorer 11 or higher for a Windows environment, or Safari 9 or higher for Macs, for a more secure access to Internet Banking.  Mobile devices may download our CBTX app for easy, secure access.







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