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Citizens Bank
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About Us

Company History

Since opening its doors in Kilgore, Texas, in 1949, Citizens Bank has been built on the belief that banking should be personal, local, and relationship-driven. What began as a small community bank with approximately $1 million in opening day deposits, quickly grew through strong customer relationships and a commitment to serving local businesses and families.

Over the decades, Citizens Bank expanded its services, introduced new banking technology, and opened additional branches across Texas while continuing to prioritize direct access and personal service. From becoming one of the region’s leading oil and gas lenders to supporting local housing and community development projects, the bank has remained focused on helping communities grow stronger.

Today, Citizens Bank continues to combine modern banking solutions with the same hometown values it was founded on more than 75 years ago: trusted relationships, responsive service, and a commitment to helping customers move forward with confidence.

White Citizens Bank building in Kilgore, TX

Our Mission

To promote the economic growth and quality of life in the communities we serve by providing services that are competitively priced and designed to meet a diverse range of financial needs.

Our pledge to our customers is to deliver quality personalized service, to ensure a quick response to requests, and to have direct contact with the decision maker who is closely involved with our customers and their business. Strong, successful, small businesses translate into prosperous, growing communities.

Our Values

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Customer Trust

We believe strong banking relationships are built on honesty, transparency, and dependable service that customers can count on every day.

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Human Connection

Banking should feel personal. We prioritize real conversations, responsive communication, and relationships built around understanding our customers’ goals.

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Local Authority

As a community-focused bank, we combine local knowledge with practical financial guidance to help businesses and families make confident decisions for the future.


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Citizens Bank

Relationship-based banking for communities across Texas, with a team that keeps conversations direct and solutions practical.

Routing # 111922624 | NMLS # 458011
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