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FDIC

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Account Services

Banking Tools Designed For Convenience, Security, and Control

Each Citizens Bank account is equipped with convenient, secure services to help you manage your finances confidently and efficiently. From digital banking tools and fraud protection services to mobile account access and payment solutions, our services make it easier to stay connected to your accounts wherever life or business takes you.

Bank On Your Terms With Convenient Account Features

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Debit Cards*

Access your money easily for purchases, ATM withdrawals, and everyday banking with a Citizens Bank debit card accepted anywhere Mastercard® is displayed. Debit cards include fraud monitoring, digital banking access, and convenient account management tools for both personal and business accounts.

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Positive Pay

Positive Pay helps businesses detect fraudulent checks and ACH activity more quickly with timely notifications through Business Online Banking, giving account holders greater visibility, stronger fraud protection, and more control over transaction processing.

Learn More About Positive Pay

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Zelle®

Send and receive money quickly and securely with Zelle® directly from your Citizens Bank account for convenient everyday payments with people you trust.

Learn More About Zelle

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Card Controls

Stay in control of your cards with enhanced card management tools that allow you to monitor spending, lock or unlock cards, customize alerts, set travel plans, and manage account security directly from your device.

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eStatements

Receive statements faster and more securely with free eStatements from Citizens Bank, giving you convenient online access to your financial records anytime while reducing paper clutter.

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Mobile Deposit

Deposit checks safely and conveniently from your phone using the Citizens Bank mobile app, helping you save time and avoid unnecessary trips to the bank.

Access Your Bank Account How You Want

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Online Banking

Citizens Bank Online Banking gives you secure, convenient access to your accounts online so you can manage finances, transfer funds, review transactions, and stay connected wherever you are.

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Mobile Banking

Using your Online Banking login, you can manage your accounts anytime with the Citizens Bank mobile app, giving you secure access to balances, transfers, bill payments, deposits, alerts, and more from almost anywhere.

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TeleBank

Access your accounts by phone anytime with Citizens Bank TeleBank services, allowing you to check balances, transfer funds, review activity, and manage account information on your schedule. Call 833-856-1104.

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Text Alerts

Stay informed with convenient text banking alerts that provide quick access to account balances, transaction activity, and personalized account updates directly to your mobile device.

Make Banking Better With Citizens Bank

At Citizens Bank, our goal is to help you bank with ease. If you’re interested in learning more about our account features or want to open an account today, contact a branch near you to speak with an experienced banker.

Find a Branch

*To report a lost or stolen card during normal business hours, call 903-984-8671. If reporting after hours, call 1-800-472-3272.

Citizens Bank

Relationship-based banking for communities across Texas, with a team that keeps conversations direct and solutions practical.

Routing # 111922624 | NMLS # 458011
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